Share a Workspace with Support
Authorize the Roboflow Support team to access your workspace. This authorization allows our team to directly review the projects in your workspace and help with debugging and/or issue resolution.
Only accounts with admin or creator privileges are capable of granting workspace access to Roboflow Support. If your account has labeler or reviewer permissions, please have an admin or creator from your workspace reach out to support@roboflow.com.
In App Chat
In the chat flow, you will be prompted with a question asking if you want to grant access to Roboflow Support. Select "Yes, provide support access" to authorize the Roboflow Support team.
When contacting Roboflow Support (support@roboflow.com), please include the sentence: "I grant Roboflow Support permission to access the workspace."
Ticket
In the ticket submission flow, select the "Grant Roboflow Support access" checkbox to authorize the Roboflow Support team.